Digital Points Purchase Terms and Conditions

1. What You Are Buying

A payment for a stated quantity of DPs is a purchase of digital content, not a charitable donation or tax-deductible contribution. The historic name ‘Donation Points’ may still appear in the game.

DPs are server-specific credits licensed for personal use only within Conquest. They have no cash value, cannot be withdrawn or redeemed for money, and are not cryptocurrency, electronic money, an investment, or ownership in Conquest. Real-money sale or exchange of DPs is prohibited.

2. Who May Purchase

You must be at least 18 and legally able to contract, or be the parent or legal guardian purchasing for a minor who uses the receiving account.

You confirm that you are the authorised cardholder or have the cardholder’s express permission, that the payment information is accurate, and that you selected the intended Conquest account and character. Minors may not independently use another person’s payment method.

3. Price and Order Details

Before payment, the store and Stripe Checkout show the selected DP package, quantity, total price, and USD currency. Check those details before paying. Each order is a one-time payment and does not automatically renew unless checkout expressly says otherwise.

An order is accepted only after Stripe confirms successful payment. Conquest may reject or review an order for suspected fraud, payment abuse, a compromised account, incorrect pricing, or a payment-processor requirement.

4. Delivery

After confirmed payment, DPs are normally queued for collection from RewardManager at [186, 172] in Market on the selected character. If that character becomes unavailable, the order may be queued on another active character belonging to the same account. If no active character exists, the DPs may be credited directly to the account.

Delivery is complete when Conquest records show that the purchased DPs were made available to the correct account, whether or not the player later logs in, claims, or spends them. A short payment-review or processing delay is not non-delivery.

If paid DPs do not appear, contact Support@playconquest.net promptly with the Stripe receipt or order number, account and character names, purchase date, amount, and a description of the problem. If a Conquest error prevented delivery, we will provide the missing DPs, correct the order, or provide another remedy required by law.

5. Immediate Supply and Cancellation

By giving the separate checkout consent, you expressly request that digital delivery begin immediately after payment confirmation, including before any statutory cancellation or withdrawal period ends. You acknowledge that once supply begins you lose any cancellation or withdrawal right that the law permits you to waive.

Nothing in these terms removes a refund, cancellation, warranty, or other consumer right that applicable law does not allow you to waive.

6. Refunds

To the maximum extent permitted by law, a DP order is final and non-refundable once the DPs are made available. Changing your mind, selecting the wrong account, not claiming the DPs, later disliking an in-game purchase, normal gameplay loss, balancing changes, temporary maintenance, or an account penalty does not ordinarily create a refund right.

We will correct, reverse, or refund an order when required by law or when verified records show a duplicate charge, an incorrect charged amount, genuine unauthorised payment, or permanent non-delivery that Conquest did not correct after reasonable notice. We may also provide a discretionary goodwill remedy.

7. Refunds, Reversals, and Chargebacks

Contact Support@playconquest.net first when practical so we can investigate, but doing so does not limit any non-waivable right to contact Stripe, a bank, card network, regulator, or law-enforcement authority.

If an order is refunded, reversed, or charged back, Conquest may remove the associated DPs, bonus DPs, items, services, or benefits; reverse related in-game transfers; or place the account into an equivalent negative balance. Accounts may be restricted during a reasonable investigation and may be suspended for verified payment fraud. A good-faith billing enquiry or legitimate legal claim will not be treated as fraud.

8. Promotions and Transfers

Bonus or promotional DPs have no separately refundable value and may have additional disclosed conditions. They may be removed if awarded by mistake, obtained through fraud or exploitation, or connected to a refunded or reversed order.

DPs may be used or transferred only through systems Conquest permits. You may not sell them for real-world value, buy them from unauthorised sellers, duplicate them, knowingly receive fraudulently obtained DPs, or use alternate accounts to avoid restrictions.

9. Game Changes and Account Enforcement

Conquest is an evolving service. We may reasonably rebalance items, classes, skills, rates, rewards, prices, and gameplay systems or discontinue particular items and features. A purchase does not guarantee that a feature or advantage will remain unchanged indefinitely.

Conquest may restrict or terminate accounts for material or repeated rule violations such as cheating, exploiting, botting, harassment, real-money trading, account selling, attacks on the service, or payment fraud. A valid penalty does not ordinarily create a refund right for DPs already delivered or used.

10. Availability

Conquest does not promise uninterrupted or permanent operation. Maintenance, software or hosting failures, attacks, security incidents, updates, and circumstances outside reasonable control may interrupt access. Delivered DPs remain recorded during temporary downtime.

Where reasonably practicable, we will provide notice of a planned permanent shutdown. If Conquest permanently cannot deliver a paid order, we will provide the remedy required by applicable law.

11. Records and Privacy

Conquest and Stripe may retain transaction identifiers, the accepted terms version and text hash, acceptance and payment timestamps, account and character identifiers, DP delivery and spending records, payment-verification results, IP and device information, and support communications when reasonably needed to process orders, secure accounts, prevent fraud, answer disputes, enforce rules, or satisfy legal and payment-processor obligations.

Complete payment-card numbers are handled by the payment processor and are not intended to be stored by Conquest. Relevant records may be provided to Stripe, banks, card networks, fraud-prevention providers, professional advisers, regulators, or legal authorities when reasonably necessary for a dispute or legal obligation.

12. Liability and Mandatory Rights

To the maximum extent permitted by law, Conquest is not liable for indirect or consequential loss arising from gameplay outcomes, virtual-item loss, balancing changes, temporary downtime, or compromised credentials. Where liability may lawfully be limited, total liability for a particular order will not exceed the amount paid for that order.

Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded, including liability that applicable law does not permit us to limit for fraud, wilful misconduct, gross negligence, death, or personal injury.

13. Changes and Applicable Terms

The version accepted when an order is created applies to that order. Material revisions apply only to future orders after publication. If one provision is unenforceable, it will be limited only as necessary and the remaining terms will continue.

These Purchase Terms, the checkout details, and any mandatory consumer law form the agreement for the order. Applicable law governs without removing protections that the purchaser’s law makes mandatory.

14. Support

Payment, delivery, and DP enquiries: Support@playconquest.net. Include the order number, account and character names, and a clear description of the issue.